Just avoid if you can! To begin this place Is very unprofessional. The waiting area had a foul smell which turned me off right away. A place for oral hygiene should not smell BAD! Secondly the attending Doctor was the worst. I waited 1 hour was prepped just to be told to come back. He barely checked my concern and did not proceed with the cleaning. I asked questions and he gave me vague answers. AVOID !! AVOID !! AVOID!!
They Called to cancel my appt 2 days prior to my appointment after a whole month of being scheduled... very unprofessional. They Told me I should've never been scheduled to begin with... inconvenience at its highest.
**NOT WHEELCHAIR ACCESSIBLE** Quick and to the point. Mostly clean office besides old chairs. Helpful staff.
Please do not go here! This place will cause you more stress than anyone would ever need. I don’t even know where to start. I went to see them for a cleaning. I suffer from tmj, the dentist then referred me to a specialist who was miles away from my location but I went still. Only to go an hr out of my way and find out it is my dentist who needed to supply me with a mouth guard. Not to mention I had to keep calling to have the referral to even see the specialist sent over after twice being told it was done. I call back after seeing the specialist and the office manager or person who handles billing assured me that my dentist could do it but she needed to check it it was covered. This was 2 was before my appt we made. She promised I would be called if it wasn’t covered. I explained I work at a hospital and I can’t just take off so if we are making this appt it would have to be a sure thing. She made a note on the chart and reassured me I’d be called. Yesterday I got a text to confirm my appt which I did. Nothing regarding insurance so naturally I assumed it was ok. Anyway after having to make changes within my work schedule which was nearly impossible and having to skip lunch in order to be on time, I checked in 3:48 for my 4pm appt. at 4:30 I realize ppl are being called before me who were scheduled after me so I walk to the front desk. Would you believe they tell me this is lady on the phone with the insurance NOW. No one was going to even tell me. Long story short my insurance did not cover it and I not only missed lunch but cut my work hrs short to basically have to go home. Completely wasted my money and time. I will never go here again. I am furious. I plan to report this to the business bureau for such an incompetent staff!! Save yourself the energy.
I don't know what to say to be honest, staff is nice enough but i always seem to pay alot per visit
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