The team absolutely crushed it and was able to get a huge job of replacing our main lines that connect to the city lines replaced in a day in a half. I mean full excavation of 50 feet, removal of trees, and were great at updating us along the way if they hit a snag. Couldn’t feel more relieved we have our situation dealt with and so quickly.
This morning I called RR because the waste line to the street was clogged. I had the same problem 5 months before and when RR did the work at that time they gave me a 6 month warranty. They sent a service technician midday for a warrantied visit. All parties I had contact with were polite and informative. Tony, the technician, was knowledgeable and skilled at dealing with and solving all the problems with the job. He was welcoming as I watched him do his work. Overall, I would say that today’s experience is what any homeowner would want with a problem like this. Before he left he showed me the video of the cleared pipe. This was absolutely a positive experience because of the skill, experience, and congeniality of the technician.
Horrible experience stay away!!!! They will rip you off and then charge your double to fix it! Customer service is horrible and Sascha is the worst manager! Don't call them save your pocket hire a local company!!! Not worth your money.
Great service. Very pleasant and knowledgeable engineer. Fixed the issue and also provided us with many useful informations. Definitely recommending.
Very responsive and profesional. A bit pricy..but overall satisfied with the work.
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