Do yourself a favor and don’t even consider using this place! You call for an estimate and become a pawn in the chess game between service technicians who take on more than they are capable of handling so as to not have to share the labor fees -I guess because of the cut they have to give the dispatching company. Scam artists at best! Beware! DO NOT TRUST OR ALLOW ANY WORK TO BEGIN WITHOUT A WRITTEN ESTIMATE! MAKE SURE THE TECH IS LICENSED/CERTIFIED (Not just “capable”) AND THAT YOU HAVE IN WRITING THE COMPANY IS LIABLE FOR PROBLEMS INCURRED They get confused in the lies they tell you in order to convince you of the additional services required to compensate for their lack of knowledge. A boiler repair became a boiler replacement. A so called journey to pick out and pick up the boiler became a need to have it delivered because they actually didn’t see the boiler to make sure it was adequate for the space. A couple of hours is stretched to 3 days because the tech refuses to get help) and you are hit with a bill for labor equivalent to the overpriced boiler you already paid for. And the rude office clerk who after three days still never sent an estimate but wants to arrogantly address you for disputing the bill and you’re left having to haggle for their mistakes, utilization of YOUR tools and equipment to get the job done, Holes in the wall and broken ceramic floor tiles that you have to repair and an old boiler that you now have to make provisions to discard yourself.
If you find a place with free estimate go for it first
Courteous service, great food
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